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Billing and cancellation: what you pay and when.

$197 a month from day one, 30-day money back. How billing works, how to change your card, and how to cancel.

FirstGen teamSupport

The plan

What

Detail

Monthly price

$197 a month, charged at checkout and monthly after, until you cancel

Contract

None. Cancel anytime. Your preview is free to look at, kept for 30 days

Setup fee

None, ever

What's included

Everything: your site with 30–150 pages, hosting, SSL, your domain, your dashboard, Search Console data and edits by chat

Money back

Full refund within 30 days of paying, no questions asked

You pay on day one, the day your site goes live. Stripe emails you a receipt for every charge.

Changing your card and seeing invoices

Open the Billing tab and press "Update card, see invoices, or cancel". It opens Stripe's secure billing page, where you can change your card, download every invoice, and cancel.

If a payment fails, Stripe retries for about 7 days and emails you, and your site stays up. Update your card there. If it still fails, your site shows a "this site is paused" page.

Cancelling and refunds

  • Cancel anytime from the Billing tab. No call, no email, no fee.

  • Your site stays live to the end of the month you paid for, then pauses. No more charges.

  • Refunds: email support@firstgen.dev within 30 days of paying for a full refund, no questions asked. Your site then pauses.

  • A paused site stays saved for 60 days, so you can come back without starting over. Email support@firstgen.dev.

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See your website before you pay for it.

Example site for a sample painting company

A sample FirstGen website for a made-up painting company