
Getting help is now built right into your dashboard, and every one of our policies is written in plain English, so you always know exactly where you stand with FirstGen, from your first free preview to your last bill.
Added
A Help tab in your dashboard for any question you have
A "Build mine" button to ask for your free preview
Terms, privacy, refund and other policies at firstgen.dev/legal, in plain words
Messages you send from the Help tab go straight to our support inbox, by email
Improved
Replies from support@firstgen.dev within one business day, by email to the address you use
One clear refund rule: 30 days, no questions asked; taking it pauses your site
Policies written in the same plain words as the rest of the site
Fixed
Signing in with an email that has no site yet now tells you exactly what to do next, and how to ask for a free preview
Unclear wording about refunds in older pages, now one clear rule
